Privacy Policy

Introduction

Upskeeling is a professional training and consulting platform focused on SAP learning, career transformation, mentorship, and industry-driven education.

This Privacy Policy explains how we collect, use, process, and protect the information shared by users through our website, webinars, forms, courses, consultations, and communication channels.

Information We Collect

We only collect basic information necessary to communicate with users and provide our services effectively.

• Full Name
• Email Address
• Phone Number
• WhatsApp Number

Information may be collected when users:

• Register for webinars or training programs
• Fill out inquiry or contact forms
• Subscribe to updates or newsletters
• Request mentorship or career guidance
• Contact us through WhatsApp, email, or social media

How We Use Your Information

The information collected is used strictly for educational, operational, and communication purposes.

• Providing webinar and course access
• Sending training updates and notifications
• Responding to support requests and inquiries
• Sharing career guidance and mentorship details
• Improving learning experiences and platform services
• Sending educational and promotional communication

WhatsApp Communication

By submitting your phone number or WhatsApp number, you consent to receive messages related to:

• Course details and enrollment support
• Webinar reminders
• SAP learning resources
• Career guidance updates
• Promotional announcements

Users may opt out of promotional communication anytime by contacting us directly.

Cookies & Tracking

Our website may use cookies and analytics tools to improve website functionality, understand user behavior, and optimize the user experience.

Users can disable cookies through browser settings if preferred.

Third-Party Services

Upskeeling may use trusted third-party tools and services for:

• Payment processing
• Email communication
• Webinar hosting
• Analytics and performance tracking
• Cloud hosting and storage

We do not sell or rent personal information to third parties.

Data Security

We implement reasonable security measures to protect user information from unauthorized access, misuse, disclosure, or alteration.

While we strive to maintain strong security standards, no online platform can guarantee complete security.

Data Retention

Personal information is retained only as long as necessary for operational, educational, legal, or support-related purposes.

User Rights

Users may request to:

• Access their stored information
• Correct inaccurate details
• Request deletion of personal data
• Withdraw communication consent

Policy Updates

Upskeeling reserves the right to update this Privacy Policy whenever necessary to reflect operational, legal, or service-related changes.